The third annual Parallels Summit featured in-depth product, business, and networking sessions. The sessions were designed to increase attendees' knowledge of virtualization, automation, SaaS and related technologies and solutions.

Click here to download PowerPoint presentations from the show.

Contact us if you need the site password - the password will be provided to Parallels partners, show sponsors, and registered attendees only.

Monday, May 19

8:00 - 9:30 am Breakfast, sponsored by Open X-change
Track 1: Business Track Track 2: Technical Track Track 3: Industry Track
9:30 - 9:45 am Welcome and Agenda Overview
Speaker: Doug Johnson
9:45 - 10:30 am ISVs and Hosters - Working Together
Speaker: Soeren von Varchmin		 Parallels Plesk Control Panel
(Roadmap and Q&A)
Instructors: Todd Crumpler, Andrew Andriatis		 SaaS Market Opportunities
Speaker: Jerry Champlin
Integrating Archival and Data Protection with Nirvanix Cloud Storage
Speaker: Edgard Capdevielle
10:30 - 10:45 am Coffee Break
10:45 - 11:30 am Automation as a Competitive Advantage
Speaker: Jan-Jaap Jager		 Application Packaging Standard
Instructors: Ilya Baimetov, Pat Correia		 Cloudmark Presentation
Speaker: JF Sullivan
Hosting with MySQL
Speaker: Jimmy Guerrero
11:30 - 12:15 pm Improving Conversion from Visitors to Customers
Speaker: Doug Johnson		 Scaling Your Infrastructure Using Parallels System Automation
Instructor: Brian Shellabarger		 Extending Plesk Functionality to Control External Web Services
Speaker: Nathan Day
open
Speaker: tbd
12:15 - 1:30 pm Lunch, sponsored by Softlayer
1:30 - 2:30 pm Parallels Vision for the Service Provider World
Speaker: Serguei Beloussov
2:30 - 3:15 pm Revolutionize Your Hosting Business with Windows Server 2008
Speaker: Michael van Dijken, Microsoft
3:15 - 3:35 pm Virtualization Trends and Opportunities
Speaker: Dylan Larson, Intel
3:35 - 4:00 pm Coffee Break
4:00 - 4:45 pm Hosting Trends
Speaker: Dan Golding, Tier 1 Research		 Parallels Pro, H-Sphere, and Helm Roadmap and Vision
Speakers: Sergey Lystsev, Marc Bote, Mike Riolo		 Save your Business with SaaS, Open Source, and Mobile Solutions
Speaker: Rafael Laguna
New Revenue Streams for Hosting using APS certified ISVs
Speaker: Michael Auger
4:45 - 5:30 pm Partnering with Parallels - What We Can Do For You
Speakers: Mike Riolo, Nils Hueneke		 Parallels Server Demonstration
Instructor: Nick Dobrovolskiy		 4PSA VoipNow for Hosting Providers
Speaker: Bogdan Carstoiu
SMB SaaS Applications that Create Long-Term Revenue
Speaker: Tom Furr
5:30 - 10:00 pm Evening Event - Odyssey Boat Cruise, sponsored by Microsoft
(buses board at 5:45pm and leave at 6:00pm)
(buses return to Omni at approximately 10:30pm)
 

Tuesday, May 20

8:00 - 9:00 am Breakfast, sponsored by Mesh/Spreed
9:00 - 9:45 am Day Two Keynote: SaaS and the Third Wave
Speaker: Bill McNee, Saugatuck Technology
9:45 - 10:30 am Virtualization for Hosting and SaaS - Parallels Strategy
Speaker: Jack Zubarev
10:30 - 10:45 am Coffee Break
Track 1: Business Track Track 2: Technical Track Track 3: Industry Track
10:45 - 11:30 am Get More Revenue with SaaS
Speaker: Patrick Correia		 Parallels Virtuozzo Containers (Roadmap and Demonstration)
Instructors: Andrey Moruga and Dmitry Mishin		 Continuous Data Protection – Disaster Recovery and Business Continuity
Speaker: David Wartell
Mobile Phone Hosting without Exchange and BES
Speaker: John Davies
11:30 - 12:15 pm Green Hosting Overview and Success Stories
Moderator: Michael Gold; Panelists: J. Miceli, B. Pasley, P. Pulvermueller		 Parallels Virtuozzo Containers (session continued)
Instructors: Andrey Moruga and Dmitry Mishin		 Webshop Hosting – a SaaS Success Model
Speaker: Wilfried Beeck
Advanced SaaS Applications
Speaker: Brian Patrick Donaghy
12:15 - 1:30 pm Lunch, sponsored by ePages
1:30 – 1:50pm Vendor Agnostic Infrastructure Tools, including Disaster Recovery
Speaker: Ed Harnish, Acronis
1:50 - 2:15pm Valuation of Your Hosting Business
Speaker: Paul Stapleton, DH Capital		 Parallels Plesk Billing, formerly ModernBill (Roadmap and Q&A)
Speaker: Andy Christ		 PHP - Opportunities for Hosting Providers and ISVs
Speaker: Mark de Visser
2:15 - 2:45pm Going Beyond $5M in Revenue - (COO Advice)
Speaker: Peter Bauert		 Configuring Parallels Infrastructure Manager for Hosting and SaaS
Speaker: Oleg Shaikhatarov		 Speed Up Your Business with MESH
Speaker: Holger Bellinghausen De Coster
Unified Communications for Internet and VoIP Providers
Speaker: Niels Mache
2:45 - 3:00 pm Coffee Break
3:00 – 3:30pm Web Hosting - Potential and Pitfalls
Speaker: David Snead		 Improving your Billing and Business using Parallels Business Automation
Speaker: Oleg Melnikov		 Making IT Process Automation Work for You
Speaker: Duncan Johnston-Watt
3:30 - 4:15 pm Executive Q&A: Acquisitions, Strategy, and Open Forum
4:15 - 5:15 pm Closing Ceremony in Exhibitor Hall
5:30 - 10:30 pm Evening Event - Nationals Baseball Game, sponsored by Intel
(buses board at 5:45pm and leave at 6:00pm)
(buses return to Omni at approximately 11:00pm)
 

ISVs and Hosters - Working Together

back to full agenda
Time and Track:
Monday 9:45 - 10:30am / Business Track
Speaker:
Soeren von Varchmin, Parallels, Vice President - SaaS and International
Abstract:
Software-as-a-service is dramatically changing the way that software is distributed. Buying hosted applications is easier, faster, and more economical than hiring staff or system integrators to install and maintain an in-house system. ISVs and hosting providers should partner to deliver software to clients. ISVs benefit by developing a new channel for their applications while hosters benefit by increasing their average revenue per customer. This session describes how Parallels is facilitating this interaction.
 

Parallels Plesk Control Panel - Roadmap and Q&A

back to full agenda
Time and Track:
Monday 9:45 - 10:30am / Technical Track
Instructors:
Todd Crumpler, Parallels, Senior Sales Engineer
Andrey Andraitis, Parallels, Chief Software Architect - Hosting/SaaS
Abstract:
 
This session describes Parallels Plesk Control Panel 9.0 including upcoming features and the long term strategy to developing a common code base for all Parallels control panels. Service providers will learn how to take advantage of key initiatives such as SaaS to provide additional customer applications, as well as gain insights into Plesk Expand and infrastructure developments.
 

SaaS Market Opportunities

back to full agenda
Time and Track:
Monday 9:45 - 10:15am / Industry Track
Speaker:
Jerry Champlin, CEO, Absolute Performance
Abstract:
 
This session discusses the opportunity for the ISP/Hosting community to sell services into the rapidly accelerating SaaS and on-demand applications market. A high percentage of traditional enterprises are creating On Demand applications to augment and enhance their traditional products and services - many of which are hosted and delivered through hosting centers today. Hosting companies who offer hardware, storage and network infrastructure by the slice are at a unique advantage to partner with specialty firms focused on enabling the delivery of On Demand applications to gain significant market share. This presentation will describe the customer's perspective on their challenges and identify potential product and service offerings.
 

Integrating Archival and Data Protection with Nirvanix Cloud Storage

back to full agenda
Time and Track:
Monday 10:15 - 10:30am / Industry Track
Speaker:
Edgard Capdevielle, VP of Product Management, Nirvanix
Abstract:
 
This presentation covers a brief overview of Nirvanix and its Storage Delivery Network service. It focuses on the requirements for providing an enterprise-class Cloud Storage service leveraging its global footprint. We will cover use cases in long-term archival and data protection that MSPs and hosting service providers can implement by leveraging their Parallels infrastructure and integration with Nirvanix SDN.
 

Automation as a Competitive Advantage

back to full agenda
Time and Track:
Monday 10:45 - 11:30am / Business Track
Speaker:
Jan-Jaap Jager, Parallels, Managing Director - Asia / MEA
Abstract:
 
Smaller hosting providers rely upon manual processes to provision clients, bill clients, update accounts, and perform daily maintenance tasks. Through automation service providers can grow their business, improve customer service, and increase margins. Automation can also help providers quickly react to changing market conditions, allowing the delivery of SaaS and other services before bigger competitors such as Google, Amazon, Yahoo, and others. This session examines the processes and systems associated with automating your hosting business, from ordering, through provisioning, billing, and customer service.
 

Application Packaging Standard

back to full agenda
Time and Track:
Monday 10:45 - 11:30am / Technical Track
Instructors:
Ilya Baimetov, Parallels, Director of Technology
Pat Correia, Parallels, Senior Marketing Manager
Abstract:
 
The Application Packaging Standard (APS) was pioneered in 2007 by 1&1 and Parallels to help grow the ecosystem of independent software vendors and hosting service providers. This session describes how a robust ecosystem of ISVs and hosting providers can meet the needs of business customers better than traditional software distribution techniques. The session will provide a demonstration where service providers can utilize Parallels control panels to install, package, and offer APS applications in service plans.
 

Hidden Costs and ROI of Message Security

back to full agenda
Time and Track:
Monday 10:45 - 11:15am / Industry Track
Speaker:
JF Sullivan, VP of Marketing, Cloudmark, Inc
Abstract:
 
This session will discuss deploying highly effective message security solutions including tangible business benefits measured in operational costs and return on investments. We will examine the evolving security threats that web hosting companies face as well as their issues with handling data center operations, customer retention/satisfaction and personnel management. Attendees will receive information on how effective spam management and accurate filtering can reduce the capital costs of a business and receive material targeted at improving customer relationship management. Case studies will be presented to demonstrate a range of economic savings related to increasing message security effectiveness.
 

Hosting with MySQL

back to full agenda
Time and Track:
Monday 11:15 - 11:30am / Industry Track
Speaker:
Jimmy Guerrero, Sr Product Marketing Marketing Manager, Sun Microsystems - Database Group
Abstract:
 
This session will explain how the MySQL Enterprise Database and Monitor can be combined with other open source technologies like DRBD and Memcached to enable SaaS providers and Managed Hosting Providers to scale their database-backed applications up and out. We will also preview new products including MySQL Proxy, Load Balancer and Connection Manager.
 

Improving Conversions from Visitors to Customers

back to full agenda
Time and Track:
Monday 11:30 - 12:15pm / Business Track
Speaker:
Doug Johnson, Parallels, Director of Marketing - Service Provider Division
Abstract:
 
This session examines the marketing of hosted services. In recent years, many services such as shared hosting have transitioned from the early adopter to the pragmatist stage of client adoption. Other services, such as SaaS are at the beginning of their adoption cycle and will soon provide lucrative sales rewards to companies who are positioned correctly. This session will link marketing theories to concrete actions which you can take to position your company. The discussion will include an overview of web analytics, email marketing, and search engine optimization tools to help you measure your success.
 

Scaling Your Infrastructure Using Parallels System Automation

back to full agenda
Time and Track:
Monday 11:30 - 12:15pm / Technical Track
Instructor:
Brian Shellabarger, Parallels, Chief Architect - SaaS
Abstract:
 
Parallels Automation is centralized management tool which provides end-to-end service provider automation including: store-front, billing, service delivery, control panels, and a modular approach to product offerings. This session will discuss how Parallels Automation enables service providers to compete effectively today, while serving as a framework for enabling the delivery of next-generation services. The session will cover current and future features of the platform, how automation can save you time and money in your current business.
 

Extending Plesk Functionality to Control External Web Services

back to full agenda
Time and Track:
Monday 11:30 - 12:00pm / Industry Track
Speaker:
Nathan Day, CTO, Softlayer
Abstract:
 
Centralized management and control of IT infrastructure has become a critical component of distributed computing power. The ability to link existing tools to new hardware and services is key to maximizing investments in IT and streamlining operations. Learn how SoftLayer has leveraged its open API to integrate with Plesk and deliver complete interoperability through a single control panel interface to its customers.
 

Zend #1

back to full agenda
Time and Track:
Monday 10:00 - 12:15pm / Industry Track
Speaker:
to be determined
Abstract:
 
to be determined
 

Parallels Vision for the Service Provider World

back to full agenda
Time and Track:
Monday 1:30 - 2:30pm / Keynote
Speaker:
Serguei Beloussov, Parallels, CEO
Abstract:
 
This year's keynote will describe our new Parallels brand and how our tagline, optimized computing, can be applied to your business. Hosting industry and software distribution trends such as software-as-a-service will be presented along with how Parallels will provide service providers with the required platforms to overcome inhibitors to the adoption of these new technologies.
 

Revolutionize Your Hosting Business with Windows Server 2008

back to full agenda
Time and Track:
Monday 2:30 - 3:15pm / Keynote
Speaker:
Michael van Dijken, Lead Marketing Manager, Hosting Solutions, Communications Sector, Microsoft Corporation
Abstract:
 
With the February launch of Windows Server 2008, including Internet Information Server 7, Microsoft is providing hosting providers and ISVs with a one stop shop hosting platform. In this session, Michael van Dijken will discuss the opportunities hosting providers have to grow their customer base by creating and delivering innovative next generation Web solutions built with Microsoft products and solutions.
 

Virtualization Trends and Opportunities - Intel Presentation

back to full agenda
Time and Track:
Monday 3:15 - 3:35pm / Keynote
Speaker:
Dylan Larson, Marketing Director, Intel
Abstract:
 
This session will explore the emerging usage models and technologies that are driving the virtualization ecosystem. Intel is working with its partners to enable this ecosystem with new platform capabilities to help companies maximize the return on infrastructure investments. Special attention will be paid to how virtualization will create new opportunities for hosting providers.
 

The Hosting and Virtualization Forecast

back to full agenda
Time and Track:
Monday 4:00 - 4:45pm / Business Track
Speaker:
Dan Golding, Tier 1 Research
Abstract:
 
The rise of virtualization has made a major splash in the enterprise, but the long-term impact on the hosting world is more uncertain. As hosting providers continue to climb the value chain, picking the right virtualization strategy can be the difference between success and failure. Is the answer utility computing, cloud computing, managed virtualized servers, virtual private servers, VM management, or some mixture? Are enterprises ready to take the leap into shared computing platforms, or will security concerns ensure that dedicated solutions have a place in our future? This session describes where the intersection between hosting and virtualization will lead.
 

Parallels H-Sphere, Helm, Ensim - Roadmaps and Vision

back to full agenda
Time and Track:
Monday 4:00 - 4:45pm / Technical Track
Speakers:
Sergey Lystsev, Parallels, Plesk Project Manager
Marc Bote, Parallels, Senior Sales Engineer
Mike Riolo, Parallels, Vice President of Sales
Abstract:
 
During 2007, Parallels announced the acquisition of Sphera, Positive Software, EnsimPro, and Helm. This session describes how Parallels is positioning these products to help existing clients maximize their investment in the technology and continue to grow their business. The session will cover future development plans and future positioning of each of these products to help existing users make educated decisions regarding how they market and sell hosting services.
 

Save your Business with SaaS,Open Source, Mobile Solutions

back to full agenda
Time and Track:
Monday 4:00 - 4:30pm / Industry Track
Speaker:
Rafael Laguna, CEO, Open-Xchange
Abstract:
 
For hosting providers it is sometimes hard to make money from current products - as simple email and web hosting become commoditized. This session explains why groupware is a perfect starting point for ISPs and webhosters to take advantage of the upcoming multi-billion dollar SaaS market. Both Microsoft and Google have announced they will be selling SaaS-based Messaging and Groupware. This talk shows you how to retain your customers and grow your business with SaaS offerings at disruptive prices - using your existing infrastructure and Open Source software.
 

New Revenue Streams for Hosting Companies using APS certified ISVs

back to full agenda
Time and Track:
Monday 4:30 - 4:45pm / Industry Track
Speaker:
Michael Auger, President, Pinnacle Cart
Abstract:
 
As a Gold level APS certified provider, Pinnacle Cart is embracing the significant growth in the SaaS market. As the market evolves, we see significant new opportunities for hosting companies to generate revenue in areas that have never been previously tapped. As a premier shopping cart provider, Pinnacle Cart will be on the leading edge in creating the new partnerships and opportunities.
 

Partnering with Parallels - What We Can Do For You

back to full agenda
Time and Track:
Monday 4:45 - 5:30pm / Business Track
Speakers:
Mike Riolo, Parallels, Vice President of Sales
Nils Hueneke, Parallels, Director of Hosting Sales
Abstract:
 
Parallels sales efforts in 2008 are focused on distribution through our partners. This session describes new global partner programs that Parallels has implemented to make hosting service providers successful as well as how you can take advantage of these programs. The session will include information about Parallels partner program levels, white labeling opportunities, SaaS communities, support commitments, and other benefits of partnering with Parallels.
 

Parallels Server Demonstration

back to full agenda
Time and Track:
Monday 4:45 - 5:30pm / Technical Track
Instructor:
Nick Dobrovolskiy, Parallels, VP for Product Development
Abstract:
 
This session describes how hosting providers can benefit from the upcoming launch of Parallels Server - the new hypervisor-based virtualization product. The availability of the hypervisor-based solution will complement Parallels Virtuozzo Containers to deliver a complete set of virtualization solutions under a central management system. The session includes a description of key features and expected release timeframes, so service providers can begin thinking about how to take advantage of this technology. Attendees will also be able to witness a live demonstration.
 

4PSA VoipNow for Hosting Providers

back to full agenda
Time and Track:
Monday 4:45 - 5:15pm / Industry Track
Speaker:
Bogdan Carstoiu, CEO, 4PSA
Abstract:
 
VoIP is the next major opportunity on the hosting market. Hosting providers can add voice and video communication services to their current offering, opening new revenue streams and moving closer to IT infrastructure hosting. The integration with the customer websites, email services, and software applications gives hosting providers an important advantage over VoIP providers that have been traditionally focused on lowering communication costs. Find out what 4PSA VoipNow can do for your business.
 

SMB SaaS Applications that Create Long-Term Revenue

back to full agenda
Time and Track:
Monday 5:15 - 5:30pm / Industry Track
Speaker:
Tom Furr, Chief Sales Officer, Smart Online
Abstract:
 
Increase your small business customer retention and average revenue per user (ARPU) with SaaS business management applications. Hosting companies are expanding their product lines to include small business SaaS applications to grow revenue. This session will describe why business applications produce long term customer relationships and increase your profit margin.
 

Day Two Keynote: SaaS and the Third Wave

back to full agenda
Time and Track:
Tuesday 9:00 - 9:45am / Keynote
Speaker:
Bill McNee, Saugatuck Technology, Founder and CEO
Abstract:
 
Having already evolved through two successive waves of adoption and service delivery, SaaS is entering the Third Wave – characterized by an increased focus on mission critical business processes, personalized workflow and collaboration. In this sense, SaaS is moving from the “fringe” to the “core,” and increasingly being embraced as an enterprise-level solution. Robust SaaS ecosystems and marketplaces are emerging – as well as richer application experiences that support personalized workflow and collaboration – all part of the Third Wave of SaaS.
This session will share new findings from Saugatuck Technology’s most recent SaaS research program – including initial insights from its 2008 worldwide survey of SMB and Large Enterprise buyer demand – and annual SaaS Research Report (due to be released in April, 2008).
 

Virtualization for Hosting and SaaS - Parallels Strategy

back to full agenda
Time and Track:
Tuesday 9:45 - 10:30am / Keynote
Speaker:
Jack Zubarev, Parallels, President - Service Provider Division
Abstract:
 
This session provides an overview of the Parallels virtualization strategy – including both hypervisor-based and container-based solutions. The session will compare and contrast the solutions and examine which technology is best for several key hosted service offerings and provide best practices for implementation. The integration of virtualization with hosting services and the need for high availability and management tools will help you manage your hosting business.
 

Get More Revenue with SaaS

back to full agenda
Time and Track:
Tuesday 10:45 - 11:30am / Business Track
Speaker:
Patrick Correia, Parallels, Senior Marketing Manager
Abstract:
 
Software-as-a-Service gives hosting providers the chance to dramatically increase their average revenue per customer. This session describes how Parallels provides standards, automation, and virtualization technology to simplify the task of delivering web-based, multi-tenant, and traditional software applications demanded by small and medium businesses. The session reviews the key categories of applications and provides advice on key applications to offer and how to bundle and market them to customers.
 

Parallels Virtuozzo Containers for Linux - Roadmap and Demonstration

back to full agenda
Time and Track:
Tuesday 10:45 - 11:30am / Technical Track
Instructors:
Andrey Moruga, Parallels, Product Manager
Dmitry Mishin, Parallels, Senior Developer
Abstract:
 
This session provides a technical overview of Parallels Virtuozzo Containers for Linux as well as a live demonstration. The presentation will describe the new features of version 4.0 and how to apply those features to create hosting offerings. During the demonstration, attendees will learn how to create and configure a VPS, define QoS parameters, configure a high-availability server, and other things.
 

Continuous Data Protection – Disaster Recovery and Business Continuity

back to full agenda
Time and Track:
Tuesday 10:45 - 11:15am / Industry Track
Speaker:
David Wartell, VP and founder, R1Soft
Abstract:
 
In today's data center, rapid data growth poses challenges - shrinking backup windows, reduced recovery time objectives and decreasing tolerance for data loss. This session will provide an introduction to continuous data protection technology (CDP) as well as an in depth look at the future of how data centers can go "lights out". This includes discussing nightly backups, bare-metal restore, CPD for MySQL, reselling data protection services, and why data centers will start turning out their lights.
 

Mobile Phone Hosting without Exchange and BES

back to full agenda
Time and Track:
Tuesday 11:15 - 11:30am / Industry Track
Speaker:
John Davies, President & CEO, MailSite Software, Inc.
Abstract:
 
Learn how to host email, calendar and contacts for iPhone 2.0, BlackBerry and Windows Mobile smart-phones without the need for Exchange and BlackBerry Enterprise Server Software.
 

Green Hosting Overview and Success Stories

back to full agenda
Time and Track:
Tuesday 11:30 - 12:15pm / Business Track
Moderator:
Mike Gold, Parallels
Panelists:
Joseph Miceli, IBM
Patrick Pulvermueller, Host Europe
Benjamin Pasley, Lee Technologies
Abstract:
 
Datacenter strategies have changed from maximizing the number of servers per square foot of space to maximizing revenue. Frequently, the amount of power consumed becomes a limiting factor for the profitability of the services you offer as well as a marketing technique to ensure that environmentally conscious clients will purchase your services. This panel session will provide case studies which will describe how to implement a low-cost datacenter, discuss how providers have launched initiatives to minimize power consumption in their datacenter, and have an open question and answer period.
 

Parallels Virtuozzo Containers for Windows - Roadmap and Demonstration

back to full agenda
Time and Track:
Tuesday 11:30 - 12:15pm / Technical Track
Instructor:
Andrey Moruga, Parallels, Product Manager
Abstract:
 
This session provides a technical overview of Parallels Virtuozzo Containers for Windows as well as a live demonstration. The presentation will describe the new features of version 4.0 and how to apply those features to create hosting offerings. During the demonstration, attendees will learn how to create and configure a VPS, define QoS parameters, configure a high-availability server, and other topics.
 

Webshop Hosting – a SaaS Success Model

back to full agenda
Time and Track:
Tuesday 11:30 - 12:00pm / Industry Track
Speaker:
Wilfried Beeck, CEO, ePages Software
Abstract:
 
By 2010, the total revenue in global B2C e-commerce is expected to exceed one trillion dollars. Offering hosted online shops to the growing number of small and medium sized businesses is a tremendous opportunity for internet service providers. ePages partner STRATO, the second largest hosting provider in Europe, is powering more than 20,000 online stores in six European countries to date - offering highly individual and customized shop solutions in multiple languages. In this session, learn how easy it is to manage the platform via one control centre and learn how you can increase your customer base, your revenue per customer and your customer retention at the same time with SaaS solutions from ePages.
 

Advanced SaaS Applications

back to full agenda
Time and Track:
Tuesday 12:00 - 12:15pm / Industry Track
Speaker:
Brian Patrick Donaghy, VP Product Strategy, Smart Online
Abstract:
 
Advanced SaaS Applications offer opportunities for high monthly recurring revenue. This session will describe key application features small businesses are looking for today, including business applications for Sales and Customer relationship management, Human Resource management, and Accounting.
 

Vendor Agnostic Infrastructure Tools, including Disaster Recovery

back to full agenda
Time and Track:
Tuesday 1:30 – 1:50pm / Keynote
Speaker:
Ed Harnish, VP of Marketing, Acronis
Abstract:
 
The new computing paradigm that is based on virtual computing delivers many benefits including, server consolidation, energy use reduction, and the opportunity to deliver significant boosts in performance. These advancements require the IT staff to manage multiple virtual environments running on different hardware and software platforms while not exposing these complexities to the end users.

To provide maximum data availability in this multi-vendor, multi-platform environment, service providers require a new class of vendor agnostic infrastructure tools including disaster recovery and backup. This session looks at the requirements of this new class of tools; how they are implemented, and the ramifications of not implementing cross-platform management and monitoring tools.
 

The Valuation of Your Hosting Business

back to full agenda
Time and Track:
Tuesday 1:50 - 2:15pm / Business Track
Speaker:
Paul Stapleton, DH Capital
Abstract:
This session will discuss present market valuations for hosters by reviewing recent M&A activity and public comparables. The session will also cover how hosting companies can improve future valuations by examining operating margins, the cost of acquiring new customers, and customer churn. Finally, the session will describe how the recent debt market turmoil has impacted hosting valuations.
 

Parallels Plesk Billing, formerly ModernBill - Roadmap and Q&A

back to full agenda
Time and Track:
Tuesday 1:50 - 2:15pm / Technical Track
Speaker:
Andy Christ, Parallels, Project Manager
Abstract:
 
In March 2008, Parallels announced the acquisition of ModernGigabyte, makers of ModernBill. This session describes how ModernBill has been renamed and positioned within the Parallels Plesk family of products. The session will also cover future development plans and future positioning of the product as a self-installed, self-configurable billing solution that can be purchased online or sold as a bundled solution along with a dedicated server.
 

PHP - The Growing Ecosystem and Opportunities for Hosting Providers and ISVs

back to full agenda
Time and Track:
Tuesday 2:00 - 2:15pm / Industry Track
Speaker:
Mark de Visser, CMO, Zend Technologies
Abstract:
 
The ecosystem for PHP is growing fast and developing into a mature business platform. This creates many opportunities for hosting companies and ISVs to offer value added services and create additional revenues. This session will discuss the current status of PHP, the transition from PHP 4 to PHP 5 and upcoming PHP releases. Mark de Visser will discuss how Zend and Parallels will cooperate to enable you to maximize these commercial opportunities.
 

Going Beyond $5M in Revenue - COO Advice

back to full agenda
Time and Track:
Tuesday 2:15 - 2:45pm / Business Track
Speaker:
Peter Bauert, Parallels, COO
Abstract:
 
This session tackles the necessary elements of building a successful business that are usually put on the backburner or outsourced. The discussion will touch upon the importance of understanding revenue recognition, the difference between cash accounting and accrual, proper record keeping, and other housekeeping items. Furthermore, the session will deliver an understanding of how simple analytics can provide insight into the business, improve efficiency, and create value for the business owner.
 

Configuring Parallels Infrastructure Manager for Hosting and SaaS

back to full agenda
Time and Track:
Tuesday 2:15 - 2:45pm / Technical Track
Speaker:
Oleg Shaikhatarov, Parallels, Product Manager
Abstract:
 
This session provides insight on how Parallels Infrastructure Manager can help automate provisioning of hosting services and SaaS in a virtualized infrastructure. It also covers the product roadmap and how PIM fits within the long-term company strategy of delivering integrated Parallels Automation solutions. Furthermore, this session will provide preview of upcoming Parallels Infrastructure Manager 4.5 with Parallels Server support and other new features.
 

Speed Up Your Business with MESH

back to full agenda
Time and Track:
Tuesday 2:15 - 2:30pm / Industry Track
Speaker:
Holger Bellinghausen De Coster, Sales Director, MESH-Solutions
Abstract:
 
This session describes the hosting infrastructure services from MESH Solutions, with a clear focus to high quality, and scalability and also reseller ability in any kind of service. Learn more about the Mission and services from Mesh, Fast and reliable services are the success for MESH customers to enable their business. MESH your Host in Europe.
 

spreed Meetings: Unified Communications for Internet and VoIP Providers

back to full agenda
Time and Track:
Tuesday 2:30 - 2:45pm / Industry Track
Speaker:
Niels Mache, CEO, struktur AG / spreed
Abstract:
 
Unified Communications bridge the gap between telephony and desktop computing to deliver platform independent real-time collaboration, voice, and rich conferencing to end-users. Learn how spreed (www.spreed.com) Unified Communication services provide added value for the telecommunication industry, ISPs and VoIP service providers. In addition, the session provides information regarding unified conferencing and Click-to-Call services as well as spreed Connect web-enabled telephony services for smart phones and the Apple iPhone.
 

Web Hosting - Potentials and Pitfalls

back to full agenda
Time and Track:
Tuesday 3:00 – 3:30pm / Business Track
Speaker:
David Snead, Attorney, W. David Snead, P.C.
Abstract:
A successful legal strategy removes friction from your day-to-day business and enhances sales. This presentation will cover new developments in 4 separate areas: privacy, security, green hosting, and virtual hosting. Each of these areas represent issues that have drawn the attention of government, customers and litigators. Attendees will get an update on what to expect from Congress and various regulatory agencies, as well as pointers for incorporating risk mitigation methods into their businesses and legal documents.
 

Improving your Billing and Business using Parallels Business Automation

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Time and Track:
Tuesday 3:00 – 3:30pm / Technical Track
Speaker:
Jan-Hendrik Benter, Director – Parallels Automation
Abstract:
 
This session describes how service providers can improve operations and business processes by implementing a fully automated business support system (BSS). More than just billing, a BSS delivers an integrated workflow including domain registration, fraud checking, payment processing, and customer service tools. The session also includes roadmaps and product information for Parallels Business Automation.
 

Making IT Process Automation Work for You

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Time and Track:
Tuesday 3:00 – 3:20pm / Industry Track
Speaker:
Duncan Johnston-Watt, CTO, Enigmatic
Abstract:
 
This session examines the benefits of IT Process Automation and explores some of the areas where Enigmatec can make this work for you. IT process automation can dramatically reduce the cost of service delivery while making service providers more responsive to your customers’ needs while ensuring you realize your investment in virtualization. Enigmatec explains how to use IT Process Automation effectively to deliver real value to your customers.
 

Hands-On Laboratory Schedule

The Hands-On Laboratory will be open during all scheduled show hours so attendees can gain first hand experience with Parallels products using scripted tutorials. The hours below are specific times when expert instructors will be available to answer questions regarding specific products.

DAY 1, Lab Open: 10:45am - 5:30pm

Instructor Availability
10:45 - 11:30am
Parallels Plesk Control Panel
11:30 - 12:15pm
APS
04:00 - 04:45pm
Parallels Automation
04:45 - 05:30pm
Parallels Plesk Control Panel / APS
 

DAY 2, Lab Open: 10:45am - 4:15pm

Instructor Availability
10:45 - 11:30am
Parallels Desktop
11:30 - 12:15pm
Parallels Virtuozzo Containers for Linux
01:50 - 02:15pm
Parallels Virtuozzo Containers for Windows
02:15 - 02:45pm
Parallels Plesk Billing
03:00 - 03:30pm
Parallels Virtuozzo / PIM Tools